Privacy Policy

Our Policy

1. This Privacy (“Policy”) covers A Spring of Hope’s treatment of  personal information or personally identifiable information ( both “Personal Information”) that may be collected or submitted when the web-user (“you”) are using the A Spring of Hope’s website or services. This Policy does not apply to companies that A Spring of Hope does not own or control, or to individuals that are not under A Spring of Hope’s supervisory control.

Please understand that whenever you voluntarily disclose Personal Information online this information cannot be made one-hundred percent secure and, in some cases, that information can be intercepted, collected and used by others. However, we work hard to protect your information at all times, and protect your information in several ways. What limited information we collect can only be accessed by authorized personnel through a password. All financial information is processed through a third party on a secure server. No donor financial information is stored on A Spring of Hope’s web servers.

2. How We Collect Your Personal Information
While using the [organizations’s] website, you may submit Personal Information when registering for services, ordering products, giving donations, and posting content. Depending on the service or process, the Personal Information you may be asked to provide is your:

Name
Postal Address
Email address
Phone number
Age
Gender or other demographic information
Location information

Personal Information may also be collected, or your IP address logged, when you visit A Spring of Hope’s website. Your IP information allows us to understand how you use our site and to enable us to make changes to our site in order to improve your experience. Information regarding your computer, your connection to our website (such as your browser type, operating system, and platform) and your user history (including, but not limited to, your session information, page errors and the length of your visits to specific pages within our website) may also be collected.

3. Our Use of Cookies
We do not use cookies.

4. How We Use Your Personal Information
A Spring of Hope may use the Personal Information you provide for purposes such as: carrying out a registration made by you; customizing the advertising and content you see; fulfilling your requests for products and services (including donations); improving the content and overall look and feel of our website and services, contacting you, conducting research, providing anonymous reporting for internal and external clients, contacting users regarding changes to our website or business, and customizing the content that you see on the A Spring of Hope’s website. A Spring of Hope may also retain the details of purchases and other transactions or payments made with us or the partners affiliated with our website.

5. How Your Personal Information is Disclosed
It is A Spring of Hope’s policy not to disclose, sell or rent your Personal Information to any individual, business, government entity or outside parties except: (i) to provide products or services you’ve requested through us; (ii) in response to a validly-issued subpoena, court order, or other legal process; (iii)when necessary to establish or exercise our legal rights or defend against legal action; or (v) where you request A Spring of Hope to do so.

6. Use of Return Email Addresses
From time to time, A Spring of Hope may use return email addresses to answer the email we receive from you. Such addresses are not used for any other purpose. Your Personal Information will not be collected for use that is in violation of the law, or unrelated to the that discussed in this Policy,unless you are also provided an opportunity to opt-out or otherwise prohibit such unrelated uses.

7. Correcting Your Personally Identifiable Information
You are responsible for ensuring that all Personal Information you provide on the website is maintained and kept current.

8. Web Statistics & Shared Data
We collect and use IP addresses to analyze trends, administer the site, track user movement, and gather  broad demographic information for reporting and sponsorship purposes. From time to time, we may use this information to better design our website and to share with select advertising partners, sponsors, and/or affiliates however IP addresses are not linked to Personal Information. For example,we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we will not disclose to these partners, sponsors and/or affiliates anything that could be used to personally identify those individuals.

9. Children’s Privacy
Protecting the privacy of children is especially important to us. For that reason, we do not collect information provided by users under the age of 13, nor do we solicit information from user sunder the age of 13.

10. Scope of this Policy; Third Party Websites
Although this policy applies to the all information obtained by you for the purpose of accessing or using content controlled and owned by A Spring of Hope, it does not apply to businesses or entities that are not owned or controlled by us.

This website contains links to other third party websites. Please be aware that A Spring of Hope does not claim any responsibility for the privacy  practices of these third party sites. We encourage you to be aware when you leave our site and to take reasonable precautions when sharing your  personally identifiable information on third party websites.

11. Opt-In Policy
You may “opt in” to receive newsletters, promotional offers and other useful information from us. To unsubscribe from our mailings (except important system and content update information), use the unsubscribe links included at the bottom of every mailing.

12. Amendments
A Spring of Hope reserves the right to amend this policy at any time. A Spring of Hope will contact registered users by e-mail, and shall also post a notice of changes on its web site, when and if the terms of this policy are amended.

13. Contact
You may contact A Spring of Hope directly by e-mailing help at joanne@aspringofhope.org should you have any questions regarding this policy.